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Salesforce CRM Classes in BTM Layout Bangalore

Best Salesforce CRM Training in

Salesforce CRM Training in BTM Layout & Best Salesforce CRM Classes in Bangalore

Ecare Technologies offers the best Salesforce CRM Training in BTM Layout with most experienced professionals. We conduct all our students from the Basic Level of Salesforce CRM Classes to Advanced level. All these Classes are undergone not only theoretically, but also are executed on the real-time basis. Our Trainers are Real-time Working professionals in the Salesforce CRM Field from many years with hands on real time Salesforce CRM Project Knowledge.

Ecare Technologies is a highly experienced Salesforce CRM Training Institute in BTM Layout. This has helped students to get placed in top MNCs. We Offer Salesforce CRM Classes in BTM Layout for working professionals and students. we offer Regular training classes in Morning Batches and Evening Batches we also offer Weekend Training classes and Fast-track Training Classes for Salesforce CRM Course.

Advanced Salesforce Course Content in Bangalore:



Welcome and Introductions


Overview of Salesforce


Introduction to Identify Confirmation


Activating  your Computer

User Interface Settings


Admin Permissions

UI Options

Organization Administration


Language, Locale, Fiscal Year

Currency Management



Creating Profiles

Creating Custom Fields

Defining Dependent Picklists\

Customizing Lookup Fields and Formula Fields

Customizing Page Layouts and Related Lists

Record Types and Business Processes

Field Level Security

Login Hours and IP Restrictions

Security and Access


Creating Users

Understanding Record Ownership and Access

Organization Wide Defaults

Role Hierarchy

Mass Transfer Records

Sharing Rules

Manual Sharing and Team Sharing

Folder Access



Defining Workflow

Creating Workflow Rules with Tasks, Alerts and Field Updates

Planning an Approval Process

Creating an Approval Process

Testing an Approval Process

Data  Validation


Defining Salesforce Data Validation

Creating Custom Validation Rules Defining

Custom Field Properties

Data Utilities


Import Overview

Import using  Application Import

Wizard Update using Apex Data Loader

Mass Delete

Weekly Data Export

Understanding Storage (attachments, documents, and records)



Understanding Different Types of Reports

Creating Custom Reports

Advanced Filters

Custom Highlighting

Custom Summary Formulas


Extending Salesforce


Custom Object Relationships

Creating Custom Objects

Custom Tabs

Rollup Summary Fields

Creating Custom Apps

Force.com Essentials



Introduction to force.com

Basic Application Design

Managing Your User’s Experiences



Profile and Permissions

Profile and Access to Data

Profile and the User Interface

Force.com Development


Development as services Overview

    Introduction to application Lifecycle Management

    Salesforce.com Vision for development as Services

Integrated Development Environment


Metadata API

Force.com IDE

Force.com sandbox

Introduction to visualforce


Visualforce overview

Visualforce Basics

Tag Basics

Tag  Binding

Layout component

Output component

Input component

Iteration component

Ajax component

Custom component

JavaScript and visualforce


Action Binding and javascript

Javascript function

Partial  page  update

AJAX behavior on events

Introduction to visualforce (Apex) controller


Controller Overview

Standard Controller

Custom controller

Controller extension



Introduction to apex

Apex is Object Based

Invoking apex

When to use apex

Types  of collection

Apex Library and Class and method



User info


Apex object




User Defined

Apex Trigger


Trigger Type

Trigger Context

Exception, Debugging and Testing






Apex and Web Services


SOAP web Services

Force.com SOA

NON-SOAP http Callout(@future)

Asynchronous Apex

Advance Topic


Inbound Email Services

Sending email from Apex

Dynamic Apex

Apex Sharing

Creating wizard

Inserting data via the data loader command line interface

Registering a force.com site

Customer portal and partner portal

Wrapper class

Generating proxy class

Outbound messaging.


Introducing Lightning Components and Applications:


Using HTML5 and Lightning Components to Develop Apps

Defining a Lightning Application

Defining a Simple Component

Handling User Events

Using Helpers for Complex Client-Side Event Handling

Documenting a Component

Using OOTB Lightning Input Components

Working with Apex

Debugging and Troubleshooting Your App

Surfacing a Component


Surfacing Lightning Components

Surfacing Components in Salesforce1 and Lightning Experience

Building Lightning Pages with Components and App Builder

Using Lightning Components in Visualforce Pages with Lightning

Installing and Managing Components from AppExchange

Packaging a Component for Distribution

Implementing Navigation and Layouts


Working with SLDSX Components

Using the SLDSX Tab Panel

Implementing Buttons and Button Groups with SLDS

Implementing a “Deck of Cards” Layout

Using the SLDS/SLDSX Grid System

Implementing Menus with SLDS

Building Advanced Components


Accessing the Component Body

Dynamically Instantiating and Destroying Component Instances

Localizing Content

Defining and Handling Nested Sub-tags

Raising Events and Defining Public Methods

Raising Salesforce1 Events

Using Renderers

Writing Device-Specific Code

Using Inheritance

Working with Data


Implementing Forms

Validating Input Data

Implementing a Query-by-Example System

Viewing and Editing Salesforce Records

Waiting for Server Requests to Complete

Theming your Apps


Applying Colors and Typography

Introducing Sass and SLDS Design Tokens

Using Compass to Improve Browser Compatibility and Performance

Popular Interview Questions for Salesforce CRM Training


1.            Name three Governor Limits.

2.            When do you use a before vs. after trigger?

3.            What’s the maximum batch size in a single trigger execution?

4.            What are the differences between 15 and 18 digit record IDs?

5.            Provide an example of when a Custom Setting would be used during development.

6.            When should you build solutions declaratively instead of with code?

7.            Give an example of a standard object that’s also junction object.

8.            Describe a use case when you’d control permissions through each of the following:

–             Profiles

–             Roles

–             Permission Sets

–             Sharing Rules

9.            When should an org consider using Record Types?

10.         What are some use cases for using the Schema class?

11.         A trigger is running multiple times during a single save event in an org. How can this be prevented?

12.         Why is it necessary for most sales teams to use both Leads and Contacts?

13.         What is the System.assert method and when is it commonly used?

14.         What are the differences between SOQL and SOSL?

15.         Order the following events after a record is saved:

–             Validation rules are run

–             Workflows are executed

–             “Before” triggers are executed

–             “After” triggers are executed

16.         What is Trigger.old and when do you normally use it?

17.         When should you use a lookup instead of a master-detail relationship?

18.         What are the advantages of using Batch Apex instead of a trigger?

19.         What are the pros and cons when using a Workflow Rule Field Update vs. a Formula Field?

20.         What are the differences between a Map and a List?

21.         What are the advantages of using Batch Apex instead of a trigger?

22.         Describe a use case for Static Resources.

23.         Provide an example of when a Matrix report would be used. How about a Joined report?

24.         A group of users must be prevented from updating a custom field. What’s the most secure method of preventing this?

25.         When would you use the @future annotation?

26.         List three different tools that can be used when deploying code.

27.         When should an Extension be used instead of a Custom Controller?

28.         What are the advantages of using External Id fields?

29.         What are the uses of the <apex:actionFunction> tag?

30.         What are the differences between static and non-static variables in Apex?

31.         What are some best practices when writing test classes?

32.         What does the View State represent in a Visualforce page?

33.         What are three new features in the most recent Salesforce release?

34.         Describe the benefits of the “One Trigger per Object” design pattern.

35.         Write a SOQL query that counts the number of active Contacts for each Account in a set.

36.         Declaratively create logic in your org that prevents two Opportunities from being created on a single Account in a single day.

37.         Declaratively create logic in your org that prevents closed Opportunities from being updated by a non System Administrator profile.

Salesforce CRM Admin Interview Questions

1). What is the difference between public cloud and private cloud? Is salesforce.com is a public cloud or private cloud?

 (2).What are different kinds of reports?

 (3). What are different kinds of dashboard component?

 (4). What actions can be performed using Workflows?

 (5). What are groups in SFDC and what is their use?

 (6). What is Visualforce View State?

 (7). Which objects can be imported by Import Wizard?

 (8). What is Profile and Components?

 (9). What is PermissionSet?

 (10). Profile Vs Permission Sets Permissions and Access Settings?

(11). What are the Standard Profiles available in Salesforce?

 (12). What is the Force.com Platform?

(13). Salesforce Editions and Limits?

 (14). What are Standard Business Objects?

 (15). What is a Company Profile?

 (16). What is a Fiscal Year in Salesforce?

 (17). What is Standard and Custom Fields in Salesforce

 (18). Is it possible to change the existing data types of custom fields, if Yes please explanin?

 (19). What is a dependent picklist?           

(20). What is Page Layout and Record Types?

(21). What is a Business Process?

 (22). What are the Objects available in the Salesforce Business Process and Give some Business Process Example?

 (23). What about Web-to-Lead and Web-to-Case?

 (24). On which tabs can I create multiple record types?

 (25). What happens if I need to add a picklist value?

 (26). What is Field-Level Security?

 (27). Why use Field-Level Security?

(28).  What are Login Hours and Login IP Ranges?

 (29).  What is a User Record?

 (30). What is a Record Owner?

31). What are Organization Wide Defaults?

(32). What is a Role and Role Hierarchy?

 (33). What is Access at the Role Level?

 (34). What is a Sharing Rule?

 (35). Types of Sharing Rules in Salesforce and Explain it?

 (36). Uses cases for Sharing Rules in salesforce?

 (37). Best Practices of Creating Contact Sharing Rules?

 (38). What is a Public Group?

 (39). What is Manual Sharing?

 (40). What is a Sales Team? (EE/UE)

 (41). Org Wide Defaults Vs Role Hierarchy Vs Sharing Models?

 (42). What is an Account Team? (EE/UE)

 (43). What is an Case Team? (EE/UE)

 (44). What are Folders?

 (45). What is Workflow?.

(46). What are Workflow Components available?.

 (47). What is a Workflow Rule?

 (48). What is a Workflow Task?

 (49). What is a Workflow Alert?

 (50). What is a Workflow Field Update?

(51). What is Time-Dependent Workflow?

 (52). Working with Time-Dependent workflow.

(53). Time-Dependent Workflow – Considerations

 (54). When The Add Time Trigger button is unavailable?

 (55). Time-Dependent Workflow Limitations:

 (56). What is Approval Processing?

 (57). Approval Terminology

(58). Approval Process Checklist

 (59). Jump Start Wizard vs. Standard Wizard

 (60). Parallel Approval Routing

(61). Data Validation Rules contain

 (62). What is the Import Wizard?

 (63). What is External ID?

 (64). Force.com Data Loader – Features

 (65). Use the Data Loader when:.

(66). What is the Recycle Bin?

 (67). What is a Standard report and Custom Report?

 (68). What is a Tabular Report?

 (69). What is a Summary Report?

 (70). What is a Matrix Report?

(71). What are Trend Reports?

 (72). What are Charts?

 (73). What are Relative Dates?

 (74). What are Custom Report Types?

 (75). What is Conditional Highlighting?

 (76). What are Dashboards?

 (77). Dashboard Components

 (78). What is a Campaign?

 (79). What is a Lead?

 (80). What is a Case?

(81). What is a Solution?

 (82). What is the Self-Service Portal?

 (83). What is the AppExchange?

 (84). Difference between Force.com IDE and Sandbox?

 (85). What is Roll up summary field in Salesforce?

 (86). How many types of the relationship fields available in Salesforce?

 (87). What will happen if the Account is deleted?

(88). What are the types of email templates available in salesforce.com?


(89).Sequence of Salesforce Triggers and Order of Execution

 (90). How to delete the User from Salesforce?

(91). How to restrict the user to see any record, lets say CASES?

 (92).What is difference between WhoId and WhatId in the SFDC Data Model of Task/Events ?

 (93). What is Master Detail relationship and look up relationship in Salesforce?


 (94). Can we convert the lookup relationship to Master Detail relationship?

 (95). Can we create Master Detail relationship on existing records?

 (96). In How many way we can invoke the Apex class?

 (96). What is the custom settings?

 (97). Types of the custom settings?


Salesforce CRM Training trainer Profile & Placement

  • More than 10 Years of experience in Salesforce CRM Training
  • Has worked on multiple realtime Salesforce CRM Training
  • Working in a top MNC company in
  • Trained 2000+ Students so far in Salesforce CRM Training .
  • Strong Theoretical & Practical Knowledge
  • Certified Professionals

Salesforce CRM Training Placement in

  • More than 2000+ students Trained in Salesforce CRM Training
  • 92% percent Placement Record
  • 1000+ Interviews Organized

Salesforce CRM Training batch size in

Regular Batch ( Morning, Day time & Evening)

  • Seats Available : 8 (maximum)

Salesforce CRM Training Weekend Training Batch( Saturday, Sunday & Holidays)

  • Seats Available : 8 (maximum)

Salesforce CRM Training Fast Track batch

  • Seats Available : 5 (maximum)

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Salesforce CRM Training Reviews

Salesforce CRM Training  in Bangalore - Marathahalli
Ecare Technologies

4.9 out of 5
based on 6284 ratings.

I have joined here for Salesforce crm admin & Development Training. Now i am working in a MNC company after the training. They gave excellent support while training and resume preparation. I Personally recommend this institute for your Salesforce crm Training in marathalli.


I had no idea about ecare technologies and Management.They gave me career guidence in salesforce crm, the Courses and techniques to upgrade my skills. Management team is great. They were always there. It is worth investing the time, money, and energy in ecare. I had no knowledge about Java . The Salesforce Crm trainer is outstanding and HR support is outstanding in preparing resume to getting to next step. even if you miss classes , we can review the material and weekends they provided backup classes. Significantly, the Cooperation is outstanding . they make me challenge at every point. thank you ecare for all your support.