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Business Analysis (BA) Training
Duration: 50 Hours
Pre-requisites: Knowledge of Computer, Windows OS, MS Office.
1 - Introduction to Business Analysis
Introduction to Projects
Relationship between Operations and Projects
Who is a Project Manager?
What is Business Analysis?
Who is a BA?BA Roles and Responsibilities
Competencies of a Business Analyst
Relationship between a BA and PM
Business Analysis Body of Knowledge
Career Path for a Business Analyst
What’s the goal? What is being analyzed?
Current Trends in Business Analysis
2 – The practice of Business Analysts
Differentiating Business Analysis and other “Analyst”
Customer Needs & IT Needs
The Skill Set Of A BA
The BA’s Core Knowledge Set
What the BA does not do!
The Dark side of Business Analysis
Organization Structure and Reporting Relationships
Tailoring the business analyst role for different projects
3 - SDLC
Software Development Life Cycle(SDLC)
Various stages of SDLC
Iterative and Incremental approach
4 – SDLC Continued
Rational Unified Approach
5 - Enterprise Analysis
Feasibility Study & Analysis
Problem Statement & Goal Statement
Project Scope Statement & Vision Document
AS IS (current state) and TO BE (future state)
Root Cause Analysis – Fish Bone Diagram
6 – Landscape of Requirements
Requirements - Features And Constraints
Types Of Requirements
Business, User and System Requirements
Functional & Non-functional Requirements
Requirements Source, Audience And Approval
7 – Stakeholder Analysis & Management
Who are Stakeholders?
Stakeholder categories and Profiles
Internal & External Stakeholders
Stakeholder Roles & Responsibilities
Conducting Stakeholder Analysis & Elicitation Plan
8 – Requirements Gathering
Challenges with Elicitation
Requirements Elicitation Techniques
Facilitated Work Shops
Group Creativity Techniques
Group Decision Making Techniques
Questionnaires & Surveys
Selecting the appropriate technique
9 – Mockup Interview
10 – Requirements Analysis
Evaluating, Selecting and Prioritizing Requirements
Building a Model of the Solution – Business Process &
Data Process Flow
Understanding & Developing Story Boards
Developing output mockups or prototypes
Obtaining Stakeholder confirmation
Identifying appropriate detail level
Decision Trees and Decision Tables
11 - Requirements Documentation
Requirements Development Plan
Selecting Requirements Development templates
Organizing the Facts
12 - Use Case & Unified Modeling Language
Use Case Diagrams
Basic Flow, Alternate Flows & Exception Flows
How Use Case Diagrams Show Relationships
Paths and Scenarios
13 – Resume Preparation
14 - Requirements Management
An examination of why people resist change
BA’s role in managing change
How Requirements become Un-Managed
Requirements Traceability & Change Control
When Requirements Collide: Alternative DecisionMaking
How much time should be spent on Requirements
Implementing Just enough Requirements
Basics of SQL
15 – Requirements Communication
Preparing and making the presentation
Description of solution
Establishing your objective
Doing audience analysis
Organizing your ideas
16 - Supporting Downstream Development
Quality Assurance and Quality Control
Business Analyst’s Role in Testing
Use Case vs Test Case
Requirements Validation Techniques
17 - Getting Ready for the Real World
BA Resume Preparation
Interview Questions & Preparation
18 – Mockup Interview
Hands on Assignments from each
· Follow Top 50 Business Analyst Interview questions:
What is a flowchart and why it is important?
· Define Use Case Model?
· What does UML stand for?
· Do you think Activity Diagram is important and how?
· Can you name the two types of diagrams heavily used in your field?
· Do you know what is meant by an alternate flow in a use case?
· What are exceptions?
· What are extends?
· Name the two documents related to a use case?
· What is the difference between Business Analyst and Business Analysis?
· As a business analyst, what tools, you think are more helpful?
· In your previous experience, what kind of documents you have created?
· What INVEST stands for?
· Define SaaS?
· What steps are required to develop a product from an idea?
· Business Analyst Interview Questions
· What do you think is better, the Waterfall Model or Spiral Model?
· How can you explain the user centered design methodology?
· How do you define Personas?
· Define Application Usability?
· Explain in your words, what is database transaction?
· Define OLTP Systems?
· Do you have any idea about Pugh Matrix?
· What FMEA stands for?
· What is a 100-point method?
· Do you know what 8-omega is?
· Can you define mis-use case?
· What is SQUARE stands for?
· What is Pareto Analysis?
· Do you have any idea about Agile Manifesto?
· What BPMN stands for?
· Define BPMN Gateway?
· Name the five basic elements’ categories in BPMN?
· Have you ever used Kano Analysis in your previous jobs and how do you define it?
· How many key areas are there in a Kano Analysis?
· Define Pair-Choice Technique?
· Do you have suggestions to make an effective use-case model?
· How many types of actor can be there in a Use-Case?
· Define BCG Matrix?
· How can you differentiate between pool and swimlane?
· Differentiate between Fish Model and V Model?
· How do you manage frequently changing customers’ requirements while developing any system?
· Define Use Case points?
· What does PEST stand for?
· Name the four key phases of business development?
· Define Benchmarking?
· What do we mean by SWEBOK?
· What do you know about GAP Analysis?
· Define Agile?
· Define Scrum Method?
· What does JAD stand for?.
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